Orders ship within 3 business days of purchase. Original artworks and print editions ship flat in a rigid, fully insured mailer.
Shipping is calculated at checkout based on your order weight and destination. (Set your actual shipping rates in your Snipcart dashboard under Store → Shipping — flat rate is the simplest option to start with.)
[Specify here whether you ship internationally, and any countries you exclude.]
Because every original is unique and every print run is limited, we offer a 14-day return window only if your piece arrives damaged or isn't as described. Please contact us before returning; we may be able to resolve the issue without a return. Since these pieces aren't restocked, we can't accept returns for reasons other than damage or a printing defect.
Stickers, totes, duffle bags, apparel, and smoke accessories can be returned within 30 days in unused, original condition for a refund or exchange.
All shipments are insured. If your order arrives damaged, contact us within 7 days with photos of the damage and packaging, and we'll arrange a replacement or refund.
Email hello@silvasomnia.co with your order number and a description of the issue. We'll respond with next steps within 2 business days.
Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.